| DodgeRam.info > Dealership Surveys > WY > Kotbe Motors - Laramie, WY |
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Sales=Don't Know, Service=Poor, Parts=Fair, bought there=No, scv_there=Yes,
Buy_DaimlerChrysler_again=Yes,
Failed to diagnose a suspension problem 3 different times on one truck. Took
that truck to a second dealer in another city and the problem was quickly found
and repaired in a timely fashion. On a different truck failed to diagnose a
fuel system problem, but was repaired after being told what parts to replace.
I would avoid the service department for anything more complicated than an oil
change. However the parts department is fair and for the most part is very helpful,
my only complaint about them is the parts cost considerably more than from a
parts store and take longer to order.
As for sales I have never dealt with them because other dealers in surrounding
towns are generally 10,000 less for the same equipped vehicle.
After problems other people I know have had, I would avoid buying or getting
any brand of vehicle serviced at any brand dealer in Laramie.
Submitted by: Gordon Latimer
mackvison500[a]hotmail.com
Number of dealership visits=5, Last visit date=Nov 23 2007, Date report submitted:
Feb 10 15:05:46 EST 2008
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Sales=Good, Service=Don't Know, Parts=Excellent, bought there=Yes, scv_there=Yes,
Buy_DaimlerChrysler_again=Yes,
good group of people-honest-truck people
Number of dealership visits=6, Last visit date=6-18-04, Date report submitted:
Jun 21 12:24:48 EDT 2004
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Dealership Rating:
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know or No Experience | |
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This page was edited on: June 24, 2009