Frisco Dodge - Frisco, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, bought there=No,
I called the service department to order a starter for a 2000 Dodge 3/4 ton Cummins. I had several questions for the service department. They gave me a price, which was about $100 higher than the other dealers I talked to and they hung up on me as I tried to ask more questions. I will NEVER go back for the service I received on the phone. I would recommend Dodge owners make the drive over to McKinney or Bonham which is well worth the extra few miles!! Avoid Frisco Dodge!!
Number of dealership visits=1, Last visit date=Feb 2003, Date submitted: 26 Mar 2003 11:28

Sales=Excellent, Service=Poor, bought there=Yes,
I was lucky I was able to get the least of an add deal. I purchased a 2003 dodge ram 1500 Quad cab in Atlantic blue for a steal like 21,xxx.xxx and change. I would advise anyone who goes into the dealer ship to stick to your dollar amount ~~~ it worked for me.
DEREK
Number of dealership visits=2, Last visit date=1/28/2003, Date submitted: 14 Mar 2003 17:25

Sales=Avoid, Service=Don't Know, bought there=Yes, scv_there=No,
I came into the dealership 12/14/02 to order a truck. They took my order. I let holidays pass and call the salesman 1/8/03 to get a status on the truck. He says I'll have to call you back and never does. I call back 1/10/03 and the salesman turns me over to the sales manager and he tells me it's in "D" status and that the auto plants shut down for 2 weeks. I then call the owner and he tells me there were no engines. I told him I talked to customer service and they told me the dealer ordered the truck 1/9/03. The owner says I don't know about that I will have to call you back and never does. The bottom line is they did not order the truck until 1/9/03, the day after I called for a status. The owner is a liar and sales manager is a liar, so the rest of his staff is going to lie. I didn't end up getting the truck until 3/10/03, almost 3 months which cost me $700 because I had to turn in a leased vehicle and rent a car. I asked them if they were going to take care of the $700.00 and the sales manager says hell no, do you want the truck or what?You have got to be a damn fool to go to this dealer for anything. Do yourself a favor and go elsewhere. Frisco Dodge is bad news!!
James Rychtyk     jrychtyk<at>ev1.net
Number of dealership visits=5, Last visit date=3/10/03, Date submitted: 14 Mar 2003 12:17

Sales=Excellent, Service=Excellent, bought there=yes, scv_there=yes,
Great place to buy and have services done.
rsilver214<at>aol.com
Number of dealership visits=3, Last visit date=01/15/2003, Date submitted: 12 Feb 2003 15:34

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 20, 2007