Boerne Chrysler Superstore - Boerne, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
My salesman Joe Mejia, was a real pleasure to work with to be able to buy my new 2007 Dodge 2500 Cummins turbo diesel. Joe was very knowledgeable about the truck and was able to prove to me a long time Chevy person why a Dodge is the better truck for my needs. I highly recommend Joe Mejia and the entire sales staff at the Boerne Chrysler Super Store, as well as their service Department to my family and friends for their next purchase of a new car, or truck. Thanks Boerne Chrysler Super Store.
Submitted by: Joseph Rodriguez          rebel_50519[a]yahoo.com
Number of dealership visits=1, Last visit date=06/25/07, Date report submitted: Aug 8 02:01:24 EDT 2007

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I read the other reviews and thought this would be a good place to buy from-and it was great! Don't know what the deal was with one review on sales being stuck on sticker price. These guys beat everyone else's price and had several of the trucks I was looking for. Service has been great too. Came back for a tailgate extender install and it was done while I waited in the lounge. Very clean place. Nice people. And I saved money to boot!
Number of dealership visits=3, Last visit date=April 16, 2004, Date report submitted: Jun 2 16:30:24 EDT 2004

Sales=Don't Know, Service=Fair, bought there=No, scv_there=Yes,
05experience=I had one bad experience at this dealer and several good ones. My only bad experience was with my paint problem. Upon initial visit, they sent me to their paint and body shop. The guy there recommended a new clear coat. I was just out of warranty on miles but still under in the time frame. After a couple of weeks of calling, they said they would split the cost of a clear coat with me. I told them I thought they should pay for the whole thing. They refused and said I had to wait for the regional manager. After several weeks he came and looked at it and refused to do anything. They charged me $100 to clay it. This only temporarily fixed the problem. I later found a TSB dealing with the problem . Really, in this case, my beef was more with Chrysler than the dealership itself. Every other encounter I've had with them they have been VERY efficient, helpful, and thorough. Overall, I have been very satisfied with the service at this dealership and would recommend them to other Ram owners.
Number of dealership visits=5, Last visit date=4/25/03, Date report submitted: 29 Apr 2003 11:55

Sales=Good, Service=Don't Know, bought there=Yes, scv_there=No, no comments offered
Number of dealership visits=2, Last visit date=February 22, 2003, Date report submitted: 19 Mar 2003 21:54

Sales=Excellent, Service=Excellent,
When I brought my truck in for an oil change, the service advisor saw that I needed an inspection sticker and a tire rotation. He was able to schedule during that visit, instead of me having to come back at a later date. My time is very valuable and being a woman I appreciated him pointing this out. Thank You Boerne Chrysler!
Jewel Scott
Number of dealership visits=several, Last visit date=1-10-03, Date report submitted: 21 Jan 2003 13:06:40

Sales=Excellent, Service=Excellent,
I have purchased 3 vehicles there in the past 5 years and was very happy with all three of them. I also sent my son there and they bought a van. More than 1/2 dozen of my friends have purchased vehicles.
Number of dealership visits=past 6 years-several, Last visit date=12-2002, Date report submitted: 20 Jan 2003 23:46:50

Sales=Excellent, Service=Don't Know,
I started out looking at various makes and models and unlike most other San Antonio Dealers I've been to, the salesman was took his time and answered all the questions I had about the various models. He was extremely knowledgeable on the trucks. They also had an excellent selection. He did an outstanding walk through of the vehicle features. He did have to look up trailer towing capacities but was very happy to look the info up for me.
   While negotiating the price, I felt the trade-in was seriously low but I left and went to Carmax and got a very close appraisal on it there as well. They explained that the used car market is basically in the toilet right. I went back to Boerne and they offered to pull the trade out of the deal so I could sell it myself. I declined because I didn't want to have 2 car payments at the same time. Other than that, negotiations went OK and I ended up getting the truck for $1500 under dealers invoice including rebates. (They showed me the invoice.) This also included enrolling me in Business link since I have my own business.
   I think I got a great vehicle for a good price and the staff was excellent, although the Finance department is a little pushy with the extended warranty coverage. Overall, it was a great car buying experience and I plan on going there first next time I need a vehicle.
Number of dealership visits=2, Last visit date=10/2002, Date report submitted: 15 Jan 2003

Sales=Fair, Service=Don't Know,
This dealer's problem is that they will not budge off of MSRP. I have tried to do business with them on several occasions over the years but they still to this day sell only at sticker price. Sales people are pretty knowledgeable and are friendly. Go see them if you don't mind paying sticker price.
Number of dealership visits=3, Last visit date=8-29-02, Date report submitted: 29 Aug 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: August 17, 2007