All American Chrysler Jeep Dodge Of San Angelo - San Angelo, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Fair, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
They made an error on the payoff amount and more monies were due. No problem except for my mom had passed away during this time, I called them to let them know on Wed that I would be in on Mon to take care of it. They called 2 times after I had let them know to demand that we get in
there and pay the 158.00 on a 40,000 truck that was bought, not caring that we had lost my mom. Meanwhile the truck is there on loose bolts on the steering stabilizer and some issues with a lift the dealership put on the truck. I called the GM after waiting for him to call me for 2 days and he
didn't even know the truck was there and appeared to care less about the fact of my mom passing and told me that the money was owed and it needed to be paid, which it was on Dec 4th. The dealership cannot be bothered apparently to note records of situations that do arise. There was not a problem in paying what was due, it was just the timing of situations that were going on. The GM made it sound like it was more my fault for them calling than it was the dealerships. I am very appalled at their behavior in a time like this - especially since I had called them to let them know what was going on. I guess the almighty dollar means more to them than a life.
Steering bolt came loose and then the lift the dealership put on caused the bolt and spacer to push up onto the bed of the truck causing the paint to peel and mar the bed.
Submitted by: Withheld by request
Number of dealership visits=7, Last visit date=12-29-2006, Date report submitted: Dec 29 17:47:33 EST 2006

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 19, 2007