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Withnell Dodge Hyundai - Salem, OR

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Geno's Garage Truck Accessories

 

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Poor, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I wouldn't send my worst enemy to this dealership, went in to just look at the new 2005 dakota's, and the salesman was told this when I went in. Talk about high pressure sales It's terrible, the worst i've ever seen, let them have the keys to my old truck,wrong thing to do, asked for them back twice, no response ended up driving out in a 2005 drove it around for about forty five minuets, it hurt my back to drive it ,so I took it back to them and low and behold my old truck had already been sold, and this was on a saturday, needless to say I almost got in to fight with one of the thugs that works there,every one in the place could hear us, on monday I went back in to try and get things figured out, ended up leaving there with a 2004 dakota, and some how I still to this day feel I was ripped off not only on my old truck but on the price of the new one as well.
Submitted by: tim nakonsky      tnakonsky[a]hotmail.com
Number of dealership visits=3, Last visit date=nov 20 2004, Date report submitted: Jul 5 20:36:51 EDT 2005

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Maybe,
This dealer states that they put everything in black and white and that they disclose everything. This place has the highest pressure sales team I've ever experienced which translates into a very stressful and discouraging experience. Nothing was stated in black and white and disclosure was non-existent. Even the General manager threatened to come to my house and get a trade in that wasn't even in the final deal and repeatedly told me it was a federal crime to "hide" a trade in, when I made no mention of the trade in at all when I said I would just bring this car back since they had misrepresented things so badly. Absolutely avoid this dealership, even a strong negotiator like myself was pushed to the limit of sanity, and the resulting deal for me finally worked out somewhat fairly, but when I shared my experience with other co-workers, 3 of them had even more unfortunate experiences, especially a single woman. (This was at their Hyundai dealership)
Submitted by: Devon Stehle    jagxj[a]comcast.net
Number of dealership visits=1, Last visit date=June 22, 2004, Date report submitted: Jun 23 10:42:51 EDT 2004

Sales=Fair, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
No comments offered
Number of dealership visits=NA, Last visit date=NA, Date report submitted: Mar 2 06:39:33 EST 2004

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
Don't Know or No Experience
 
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This page was edited on: February 23, 2007