Kawartha Chrysler - Peterborough, ON

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Poor, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
Avoid. On my 2004 4x4 truck, for an OLF, they put not enough oil in. 2ltr's short and did not replace the oil filter, the Canadian Tire oil filter was still on. They also damaged the undercarriage with their hoist. It was so obvious. I brought it in for another OLF, rotate the tires and check the breaks. I previously marked the wheels with a red crayon to see if they would do it correctly, and to flush the break lines and put new break fluid in. They wrecked everything. Again, no new oil filter, I watched the tech drop both my front rotors on the ground from 5 feet in the air. They said I need new rotors as they are out of round. Again 2 ltr"s low on oil, tires were not rotated they were put back on in the same order. Plus they stripped 3 break fluid nipples and now my peddle is spongy and leaking fluid. They apologized, but accidents can happen and they are in no responsible (check your work order ) I had to pay to get everything fixed there as it would not drive safely. Later on for a Transmission oil and filter change, it's leaking oil! I watched again as the very young teen pulled the trans pan down while the front of the pan still was bolted ( now my flange is bent and can not seal properly) They tried to correct the leaking 3 times,and now the bolts are stripped. There is a lot more missforgivings as I'm held hostage, they said DC is paying but sorry for the inconvenience. I can go on and on, but writing this is not go for my high blood pressure as I am 76 years old, Jan 18 1929. This will probably be my last vehicle, but I hope not as we purchase a new one every 2.5 years to under 3 years.
it's amazing how these trucks drive very smooth like cars, and I feel safer.
Submitted by: Rick Joner      jonerr[a]aol.com
Number of dealership visits=4, Last visit date=March 29 04., Date report submitted: Apr 7 11:36:10 EDT 2005

Sales=Avoid, Service=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Sales people are good but upper management tried to go back on the deal and would definitely not deal with them again.
Number of dealership visits=1, Last visit date=NA, Date report submitted: Oct 2 22:27:49 EDT 2003

Sales=Don't Know, Service=Excellent, bought there=No, scv_there=Yes,
I didn't buy my car there, but when it came time to service it they were outstanding. I live 50km away from peterborough and had no idea how I was going to get my car there and myself home as the car was going to be there for a few days. When I spoke with the service Dept. they told me not to worry they came to my home town picked up my car, repaired it and brought it back to me no charge they even filled my gas tank free of charge. Trust me they will be getting all of my business from now on!!!!!!!!
Graham White       trisham(at)cogeco.ca
Number of dealership visits=2, Last visit date=03/18/03, Date report submitted: 28 May 2003 18:17

Sales=Avoid, Service=Poor,
Very unfriendly and seemed to be dishonest to myself and my wife. I will never go back their for another thing. They treated us poorly and will never earn us back. We have found other dealers in the Kawarthas who treat us like we are someone.
Number of dealership visits=3, Last visit date=NA, Date report submitted: 29 Jan 2003 15:39:08

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 21, 2007