Trader Bud - Columbus, OH

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Poor, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
The sales force on a scale of 1-5 1 being the best this dealership would rank a minus 5. My trade offer was $4500 less then Bob Caldwells gave me no return phone call from Trader Buds. No gas in the new truck for a test drive they had the truck in stock that i needed. 3 weeks later i get a call from the sales manager at Trader Buds asking me if i was ready to buy yet i informed him that i did purchase a new truck from Bob Caldwells he asked why i told him the reason after 2 months i had to put a stop to the weekly calls from Trader Buds asking me the same Questions. Years ago when Bud Hatfield owned this dealership it was great . Some one at Sonic Motors better wake up .I will never I repeat never step foot in this dealership again.
I love my Dodge I will return to Bob Caldwells in the future
Submitted by: Submitted by: Donald Walker        dgcg012000[a]yahoo.com
Number of dealership visits=8, Last visit date=8/14/2005, Date report submitted: Jan 17 13:50:46 EST 2006

Sales=Don't Know, Service=Poor, Parts=Fair, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
I took my 03 Dodge Ram with 26,000 miles in because there was a popping noise in the steering and a rattle in the dash. The dealer never called me to tell me it was ready. When I finally contacted them at the end of the day they said it had been ready since 2:00PM. No big deal. I went to pick up the truck and I was told to see the cashier. She handed me the key and paperwork and said there you go. I walked back to the service department and asked where my truck was. I was told it was in the back lot "somewhere". It was 20 degrees and snowing and I'm walking around a big a** lot trying to find my truck in a lot full of trucks!!! I finally found it, got in and turned the wheel to pull out of the parking space and pop, pop, pop. The popping was still there. I went back inside to find the service manager and I was told they were closed for the day and everyone in service was gone. So I start driving home and what do I hear coming from the dash, tick, tick! , tick. The rattle was still there too! They didn't fix either problem and I almost got frostbite searching for my vehicle. Needless to say, whenever I get a chance to be without a car for a day again I'll be giving them an opportunity to redeem themselves.
Love my truck, not a big fan of my local dealer. I owned a Jeep Grand Cherokee before my truck and it was great as was the jeep dealership.
Submitted by: Charles Jason Berger      cberger62[a]hotmail.com
Number of dealership visits=1, Last visit date=3/2/05, Date report submitted: Mar 10 22:27:47 EST 2005

Sales=Avoid, Service=Don't Know,
Bought a used vehicle from the lot. 2 weeks later the AC went out...they were no help, a month later the transmission went...again no help. If I am paying this much for a vehicle it should have been at least inspected before hand and to have to shell out $2000 in repairs, just after I bought it is ridiculous. I will never buy another thing from this dealer again.
Number of dealership visits=2, Last visit date=06/01/02, Date report submitted: 29 Nov 2002

Sales=Good, Service=Don't Know,
I have purchased two vehicles (used) and have been very satisfied with the dealership. Pricing was good and there was very little sales pressure.
Number of dealership visits=5, Last visit date=June 2002, Date report submitted: 28 Sep 2002

Sales=Avoid, Service=Avoid,
The employees were lazy and arrogant. I am a contractor and I had a specific request for a truck, A 2500HD 4x4 V-10 stick short bed extended cab with the towing package, and I was ready to cut a check for the sticker price. The dealer only wanted to sell me a new 4 door Dakota with the tiny bed, and the "manager" said that they could order one from the factory. So I wrote a letter to Detroit explaining my dismay. After an unexpected call from an executive I was able to get precisely what I wanted through the other dealership in town. I also took my 88 Ram 50 to this dealer to receive an alignment witch they did, but they missed the fact that the steering box was damaged witch made the new alignment useless one week later. I took my truck to the other dealer in town and they replaced the box with a rack and pinion unit for an Omni and it was a 100% improvement over the stock steering.
Date report submitted: 16 Aug 2002

Sales=Avoid, Service=Avoid,
Never go there to buy a car get work done or anything. Horrible service, especially in the body shop. All the associates would rather buy donuts and coffee and sit in there chairs all day!
Date report submitted: 10 May 2002

Sales=Avoid, Service=Don't Know,
Gave me a price, then tried to switch it in the paperwork. Argued with them until I got the originally agreed upon price. I had to revisit the dealer after I did some calculations and found they added extra money into my payments (approx. $2 per month). They told me not to sweat it because it was only $2 a month ($2 x 60 months= $120 x every customer they finance= tons of free money for the dealership). I argued with the finance manager until they re-figured the loan minus the extra $2 per month. They claim the $2 was for paperwork filling fee but they also added the $75 one time filling fee on top of that.
Date report submitted: 07 May 2002

Sales=Avoid, Service=Poor,
Let's just say I should have been kissed and asked if it was good for me.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007