Yonkers Avenue Dodge - Yonkers, NY

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Fair, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Brought my dodge ram in for an oil change and to flash computer for poor mileage and white smoke. waited 5 hours and was told nothing was done to take the truck home. I was upset so they said to bring it back and they would work on it. Gave me a loner car with no gas. Called me up told me to return the loner car a.s.a.p. they would give me anther one. had to put gas in that one also. Then never did much to my truck they suck!!!!
Submitted by: Withheld by request
Number of dealership visits=5, Last visit date=11-29-04, Date report submitted: Dec 1 17:47:09 EST 2004

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=No,
On November 2,2003 my family and I noticed a great ad in the Sunday paper concerning a new 2004 dodge ram 1500. We decided to go check it out. We arrived at the dealership around 3:00pm we looked around the lot for about 20 minutes before I decided to go inside the show room to see if they were open and to get a salesperson. I finally found someone by the name of Willie Yuhas. I then introduced him to my father he proceeded to ask him what he was interested in then Willie threw my father off to some woman named Sunday Tenelle who I must say has no sense of humor. We then gave Sunday the newspaper ad and she proceeded to show us a vehicle that wasn't the one in the ad. When I mentioned that I thought it wasn't the right vehicle she said well it's the same stock number. She showed us a basic dodge ram truck that had nothing in it which was not what we saw in the paper. Then we looked at another Dodge Ram truck and it was fully loaded and looked just like the one in the paper, we then went back to the showroom to inquire the price. She gave the stock number to her friend Willie and he said oh yea that's the truck I added the cap and the running boards to. I then said to him there aren't any running boards or a cap on that truck and he said it should be, so Sunday and my father went back to look again, and there was a sticker on it that said it had been added but it wasn't there. They came back Sunday says there is a sticker, but the accessories weren't there. So then Willie gives us a price quote of $30,340 dollars which was the MSRP price for the screw up in the newspaper which he admitted too and he said the price included the cap and running boards. The deal was set and my parents would return on Monday and Willie said he would see them then. My parents went back to the dealership because Sunday called them to see when they would be coming. To make a long story short Willie wasn't there and the deal that they made was some how voided. He denied ever saying the truck included a cap and running boards. Sunday looked at our trade in car and said the book value was $9,000 for a 2000 Olds Bravada with only 35,000 miles and he had to leave a $500.00 deposit, but after he found out the deal wasn't what it was suppose to be he asked for his money back and left. I then called to speak to someone over Willie and he said there wasn't anyone to speak to. He was the manager he didn't have a district manager. I will say that was my first visit to Yonkers Dodge and my last.
IESHANL[at]AOL.COM
Number of dealership visits=the first and the last, Last visit date=Nov 2003, Date report submitted: Nov 6 21:31:10 EST 2003

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 29, 2007