Melloy Dodge - Albuquerque, NM

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Good, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
We had a friendly sales lady who let us test drive till we were blue in the face. We had a great time. We weren't even planning on buying, but the experience was so relaxed we just made the decision and bought our 2005 Dodge Caravan. Now we are ready for the 2006 charger. Can't wait to work with them again.
Submitted by: Ann Metge
Number of dealership visits=1, so far, Last visit date=October of 2004, Date report submitted: May 9 14:52:08 EDT 2005

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
Routine tranny service job SUCKED and the service tech's & staff did too! A routine service job became a nightmare. Because they did not place sealer-gasket properly it leaked to bottom of pan. After having the car DX elsewhere I was told the sealer dod not take right. I was advised to take the auto back to Dodge to have them do this job over. Dodge did NOT honor there warranty and I had to pay additional fee's. On top of this,..the service tech's were yelling out sexual and racial comments aimed towards me while I was standing there waiting to be helped by the service part department. The slim, tech with the graying hair was the rudest of all there who started this and the others went along with him. I would NEVER buy or recommend another person to purchase or use Dodge Melloy's service center. Especially women. I believe I was taken FOR A LONG RIDE! Dodge you need to meet up to your name. Perhaps even hire a professional staff!
Submitted by: Withheld by request
Number of dealership visits=3, Last visit date=10/05 & 01/05, Date report submitted: Jan 30 15:24:09 EST 2005

Sales=Fair, Service=Fair, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
I've had 2 problems with the truck since purchase, BRAKES (which were replaced but problem reoccurred and have not been fixed again) & A vibration that can not be found and it starts around 2700-2900 RPM's while the truck is on the road and no other time. I've been advised by the service department that when I'm called to redo the brakes again they will fix the vibration
Mike Avila      mrcanine62[a]aol.com
Number of dealership visits=more than several, Last visit date=December 2003, Date report submitted: Apr 26 15:08:13 EDT 2004

Sales=Excellent, Service=Excellent,
Bought truck new,been to dealer for regular maintenance,to me dealer has been very knowledgeable and courteous. Only thing my truck ever needed was cigarette lighter,and regular service.!! Love my Cummins!!!
Number of dealership visits=NA, Last visit date=NA, Date report submitted: 09 Aug 2002

Sales=Avoid, Service=Avoid,
I should have just left when a was first met the horrible sales people there. I would at least jot have ended up with my lemon Dodge that the service center finally refused to fix! The dealers are no worse than the company they work for!
Date report submitted: 02 Jan 2002

Posted to TD mail list:
My father has had a bad experience with Melloy, and even went to the Mr. Melloy who ran things at that time. He was treated very rudely, by Mr. Melloy, himself. Dad has sworn he will never go back there, again.

Posted to TD mail list:
Melloy Dodge has taken very good care of my warranty service in ABQ.

Posted the TDR Forum:
Long story of how this dealership misdiagnosed an engine problem as a blown head gasket, then covered their tracks by claiming the warranty was voided by an aftermarket engine modification. While the boost modification *might* have been grounds for denial of coverage for a head gasket, the actual problem of a scored cylinder wall can not simply be blamed on a boost modification without analysis.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 22, 2007