Lee Chrysler-Dodge-Jeep Auto Mall - Auburn, ME

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=No,
My complaint with Lee Dodge of Auburn was that on 22 April, my family and I decided to look for a new automobile for my wife, since her 1999 Dodge Caravan was getting up there in miles. Well we decided on a Dodge Stratus and that took about a whole 15-30 minutes to do. When we went in and the sales clerk asked me for my information so he could print out my credit report, I informed him at that time that my credit was in shambles, but my credit with Chrysler Financial was flawless. I also informed him that in September I purchased my 2003 Dodge Dakota quadcab 4X4 and Chrysler Financial gave me a 1.9 percent. Well to make a long complaint short, he informed me that it would take awhile and that it should take about an hour. So my family and I went to lunch. An hour later we returned to find that we still had to wait for another 2 hours before we even got to sit down with anyone. By this time my 22 month old had lost interest in car buying and wanted nothing more to do with Lee Dodge. I should have took heed to my child's request. When we finally sat down with the person that handles the loan part of it, he informed me that I was disapproved for a loan through Chrysler and that he could get me financed through a rip off company called Ameria Credit or something like that. At 17.5 percent. The sales rep that I had talked to 4 hours before had me in the Stratus for $400 payments over 5 years. Well this character had me financed for the same car at payments like $420 over 6 years. This would have cost me an additional $6,240 over what I was originally quoted. Well on a $16,000 automobile I would have paid in the 6 years $30,600 at payoff. That is almost double the price of the car. Is there laws on new dealers that would do something like that. Now I know why people are forced into filling for bankruptcy. Well I asked him why Chrysler refused me since they approved me not 6 months ago and are currently financing me on my wife's van and he said because my credit score was to low. I agreed with him but I also stated that Chrysler knew this before when I had the same credit score 6 months earlier. Well he called a couple numbers to Chrysler and low and behold no one answered. Huummmmmm mid-day on a Thursday and no one answering the phones. We'll he mentioned that if I would like I could wait another hour to see if he could get Chrysler on the phone so I could ask my questions. I not only told him no but hell no and laughed. Here it is 27 April and I still have yet heard anything from Lee Dodge on why they had disapproved me. Glad I did not wait........... I would not recommend company to no one.
Next time I would recommend to Lee Dodge that instead of insulting my intelligence with an outrageous 17.5 percent loan company, just shake my hand and say sorry there is nothing I can do for you. And its really to bad that a company like Chrysler Financial didn't offer a rate for personnel that have problems with there credit...... Where only human
Number of dealership visits=1, Last visit=22 April 2004, Date report submitted: Apr 27 10:16:11 EDT 2004

Sales=Avoid, Service=Don't Know, bought there=Yes, scv_there=Yes,
Don’t go to Lee Auto Mall. They are a total rip off. They will lie to u just to get u to buy a vehicle. This is full warning...stay away!!!!!
Number of dealership visits=1, Last visit=1/4/01, Date report submitted: 15 Aug 2003 16:39:39

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 23, 2007