Ira Chrysler Jeep Dodge (formerly 1400 Motors) - Lowell, MA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Good, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Excellent source for parts and information. The parts guys are very helpful even over the phone and will locate hard to find items. Very prompt at calling when parts arrive and no hassles. Service department is good but I have only used them once and that was recalibrating the
speedometer after a tire size change.
Submitted by: Michael Colantuoni          m.colantuoni[a]hotmail.com
Number of dealership visits=10, Last visit date=22 December 2007, Date report submitted: Mar 23 15:07:56 EDT 2008

Sales=Don't Know, Service=Excellent, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Had a problem with alarm going off. The continued until they found and fixed the problem. Have always provided good repairs. They aren't cheap, but I assume that no dealers are. Sometimes they send out coupons that can be used to lower the cost of maintenance. I have been able to actually talk to the mechanic, which can be really helpful, but I wouldn't guarantee that happening. When I had a problem with alignment they did a tire balance for free to see if that helped, but the conclusion was that I had waited too long to rotate my tires, and they were cupped. I would recommend them. This was for a Dodge Caravan.
Submitted by: Elaine Morse
Number of dealership visits=4 to 5, Last visit date=Fall of 05, Date report submitted: May 6 15:33:29 EDT 2006

Sales=Good, Service=Good, bought there=Yes, scv_there=Yes,
My only complain is about the answering machine twice on different occasions I have left my details on that machine and I have never got a reply. So if it's urgent and you really do need that service then keep calling because when you do get in they do a great job! Of course if your busy then forget it!
Please fix the person who checks the messages on that answering machine, then you'd be prefect!
Submitted by: Mike
Number of dealership visits=2, Last visit date=August 2003, Date report submitted: Sep 22 18:47:06 EDT 2003

Sales=Don't Know, Service=Excellent, The service department goes the extra mile to assist customers and to explain their assessments and back up what they say.
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or no experience

This page was edited on: June 24, 2009