Wells Motor Company - Avon Park, FL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Fair, Service=Excellent, Parts=Good, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Only had one minor problem with them and they fixed it quickly
Number of dealership visits=50+, Last visit date=5/20/04, Date report submitted: May 24 16:43:08 EDT 2004

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Took my 01' Ram in for service. Wells hardly looked at the problems I mentioned. They told me at time of pickup that all these problems were normal operation, basically acting like I didn't know what I was talking about. I left there took it straight to another Chrysler dealer and had 3 problems fixed that Wells ignored. Two of them were TSB's.
Transmission had valve body replaced then the trans was changed out but after both repairs has continued to slip.
Number of dealership visits=1, Last visit date=11/02, Date report submitted: May 3 14:19:49 EDT 2004

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes,
Knowledgeable sales staff even on used vehicles. Good administration staff.
Number of dealership visits=4, Last visit date=5/2/03, Date report submitted: 04 May 2003 08:29

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes,
I have bought 5 cars & trucks from Wells and have never had a problem with them for sales or service. I went back to them after service problems with my 4X4 Jeep Grand Cherokee Limited which the service department at Allen Jay could not fix or keep on the road I will never buy from Alan Jay again.
Number of dealership visits=Many, Last visit date=3/10/03, Date report submitted: 13 Apr 2003 15:38

Sales=Don't Know, Service=Poor, bought there=No,
I took my truck to them with several minor complaints. After speaking with the Service Manager he told me all complaints were normal. Basically implying I didn't know what I was talking about. I knew before leaving my truck they were not going to bother trying to fix the problems. Upon picking up my truck without any repairs being made I immediately drove it to Alan Jay Chrysler in Sebring. They were very professional and found two TSB's on the problems I was experiencing. I will not go back to Wells.
Vernon Johnson    sears{at}tnni.net
Number of dealership visits=1, Last visit date=10/02, Date report submitted: 13 Jan 2003

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007