Speedway Dodge and Kia - Daytona Beach, FL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Avoid,
Took my 98 Quad Cab 4x4 sport in for front axle U-joints. I lived in an apartment at the time, and wasn't allowed to do any work on the truck. The first time they "fixed" it it cost me $450. The next morning, there was a large puddle of gear oil leaking out of the drivers side axle tube. Took it back, and they sprayed it with some cleaner and told me it was my imagination. So the next morning, an even bigger puddle under it! I took it back and there was "nothing they could do, bring it back Saturday." So I did. On Saturday they told me they couldn't do it till Monday, and it wasn't their problem. I explained to them it was, and they offered no condolences whatsoever. Only after creating a scene, much shouting, and EXTREME disappointment, did they offer me a "loaner" for the weekend. Basically, they had my truck for 10 out of 14 consecutive days. This isn't the first problem I've had with this dealership, but they're the only one in the area! This was my second and last dodge truck, not because of the manufacturer, but because of the EXTREME difficulty in finding an honest, competent dealership capable of fixing the problem right the FIRST TIME! So far, so good on my new Silverado.....
Number of dealership visits=NA, Last visit date=NA, Date report submitted: NA

Sales=Don't Know, Service=Avoid,
I took my 2001 Dodge Ram to their service dept. because of loud noise in the rear. This was a safety issue since I was on vacation and towing a camper. The service technician said there was nothing wrong with my Pick up and " that he wouldn't lie to me, well he would but not on that". On the way back to Illinois I experienced louder noise and was diagnosed with pinion gear, rings and bearings problem upon my reaching home.

Sales=Avoid, Service=Good,
Lied about the monthly cost of the truck told me it would only be $299 a month then when I got the first bill the monthly cost went up to $360 a month

Sales=Don't Know, Service=Avoid,
Had my truck for 8 days and a cost of over $1000, got it back with the same problem I took it in for. Took it back within a half hour and was told to come back next week (as if I don't have to work, just take my truck back and forth to them). It has been two days this week and still it is not ready.

Sales=Avoid, Service=Excellent,
The sales consultant told me that the price per month was going to be $300 and when we signed the paperwork the price was 360 a month.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007