Gulf Coast Dodge - Fort Myers, FL

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=No,
I went in looking for a dodge ram mega cab 2006 and dealt with West. He told us that he had been working for the dealer ship for two months but didn't have knowledge about the vehicle or rebates. I told him that we were looking to buy but not the color red. Then when it came towards price he didn't want to budge from the sticker. Me and my husband walked out of the dealership and they have called us and we just won't answer. They have also sent us a post card. I believe if your in the dealership to purchase a vehicle and they want to play games, there are other dealers looking to sell their product. Hope this answers anyone's question don't go deal with them. They are a bad dealership!
Do your research in the state of florida and do believe in the scams that could happen to you, protect yourself.
Submitted by: Withheld by request - no verification contact supplied
Number of dealership visits=1, Last visit date=1-9-2007, Date report submitted: Jan 30 19:06:50 EST 2007

Sales=Poor, Service=Fair, Parts=Good, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Earlier this evening, (03/23/06 - approximately 5:00 pm EST), I contacted, via telephone, Gulf Coast Dodge located at 15565 S. Taimiami Trail, Fort Myers, Florida to inquire about a 2006 Ram 2500 Quad Cab Diesel 4X4. The individual I spoke with (later learned his name was Jores St. Hubin) advised me that he had "thousands" of them in stock and for me to come by and I could pick one out. I stated, "you have thousands?" And he stated yes he had thousands of them. I asked him if had them in all colors and he stated yes and again, he stated for me to come down and pick one out. I was a little leery of this, however I decided to make the 45 minute drive down to the showroom. Once I arrived I met with Jores and he took me out on the lot. I was shown approximately 5-7 vehicles that met my request. One of the vehicles (Atlantic Blue) was close to what I was looking for, but not exactly what I was looking for. Jores stated the rest of the trucks on the lot were 4X2's or Megacabs and "we" want to get the Atlantic Blue one. I advised Jores that it did not have everything that I wanted and then asked where were the "thousands" of 2006 2500 Quad Cab Diesel 4X4's that he told were on the lot. Jores stated the rest were in a warehouse. I stated lets go look at them and he stated it was closed. We then went back into the showroom where he proceeded to work out "the numbers" on the Atlantic Blue truck. I felt that I was being scammed first by the telephone conversation and then by this "numbers" game. Not to mention the low ball offering for my trade-in. When I stated what I thought was a fair price for my vehicle (based exactly upon NADA) and told him that 1500.00 off the MSRP was still a little too steep, he became belligerent and stated they could not do the deal. I was taken a back by both his behavior and "the manager's." I subsequently left the dealership. I have since purchased what I was looking for from Dayton Andrews Dodge in St. Petersburg, Florida. I got exactly what was in NADA for my trade in and an extremely fair price for the new vehicle. I was treated extremely well and would definitely recommend Dayton Andrews Dodge as a good choice to shop for a new vehicle. I have had to take my other Dodge vehicles into this dealership for minor warranty work. 5 years ago they were a good to excellent service center. Recently I had to take my vehicle in for warranty and the service level has definitely deteriorated to only marginally fair.
Submitted by: Withheld by request
Number of dealership visits=3, Last visit date=March 23, 2006, Date report submitted: Apr 5 18:59:28 EDT 2006

Sales=Poor, Service=Don't Know, Parts=Fair, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=No,
Called to check on available models/prices of Dodge 2500 Cummins equipped trucks...pushy salesman could not give me prices, he said he was not at his computer at the moment and he needed my name and phone number to call me back. Like I don't know that there is an 80% chance that his telephone sits on the same desk as his computer? Obviously just a way to get my contact information, still no call back from this highly intelligent individual. This is the level of incompetancy that creates a negative stereotype for all dealers. Likewise, I had a dealing with their parts department a few years back. The employee did not have the basic knowledge necessary to look up, order and sell parts. Even though there has been some negative incidents at Plattner Dodge (Labelle, FL), I will go there first from now on.
Submitted by: Paul Lohr      pmlpml001[a]yahoo.com
Number of dealership visits=1, Last visit date=January 15, 2005, Date report submitted: Jan 16 12:35:39 EST 2005

Sales=Don't Know, Service=Excellent, Parts=Excellent, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
This by far is the BEST Dealer Service Department I have ever visited. I was traveling on vacation in the area and they accommodated me immediately, knew I was waiting for my truck and serviced my vehicle within 1 hour. The work was done as expected they had well trained and experienced Diesel mechanics. Quite a pleasant surprise these days !!!
My subsequent 2 visits for other issues were just good as the first! BTW the shop was spotless and pleasant ... no grease buildup in this shop!
This dealer clearly deserves it's 5 Star rating!
Number of dealership visits=3, Last visit date=3/30/2004, Date report submitted: Apr 16 23:53:55 EDT 2004

Sales=Excellent, Service=Good, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
My salesperson was sernity...she was refreshing...she worked us a deal on the truck we were looking for at the price we wanted...we had purchased a van there years ago and they took us for a hard ride...overcharged us and left us with a sour taste in our mouth...we were truly surprised this time... and we will also let everyone know if we run into any trouble word of mouth is very powerful.
brad davis      davisdudes[at]mail.com
Number of dealership visits=2, Last visit date=sept 2003, Date report submitted: Nov 6 20:19:42 EST 2003

Sales=Excellent, Service=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
our first visit may years ago was a nightmare but we were so surprised with the service we received this time. our sales person...Serenity-yes that's her name was never pushy!!!!love that we were looking for a certain truck and they had what we wanted on the lot!!! must have been our lucky day!!! if you had a bad experience before you may want to try again... believe me i will come back and post if i run into trouble.. good job this time around.
Number of dealership visits=2, Last visit date=sept 2003, Date report submitted: Sep 30 20:47:25 EDT 2003

Sales=Don't Know, Service=Good, bought there=No, No comments offered
Number of dealership visits=2, Last visit date=Last week of July, Date report submitted: 30 Jul 2003 20:11:08

Sales=Poor, Service=Avoid,
your definition of the "Avoid" fits them well. I have had this truck for 3 years and it currently has 44500 miles on it. I was headed for work on 12/15/2001 and my "check gage" warning sounded. I found that the oil pressure had dropped to 0. I had the truck towed to the dealership to be checked. The dealership called me on Monday and stated that it needed a new engine. They stated that sludge had built up in the engine due to lack of oil changes. Now I do my own oil changes so I had no way to prove that the oil had been changed in fact it was done every 8000 miles. The new engine will cost me $5500.00 if they do it.
Date report submitted: 20 Dec 2001

Sales=Poor, Service=Avoid,
Sales staff knew little to nothing about the vehicle. Price was acceptable, but not great, after a long negotiation. Paperwork took hours, even though I paid cash. Service department is useless. Everything is "normal."

Sales=Good, Service=Good, no comments offered

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 16, 2007