Redlands Dodge - Redlands, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Parts=Fair, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
This was originally "Jim Glaze Dodge and Mazda"
I purchased my '95 Jeep Wrangler there in Feb. of '95 when is was owned and called "Jim Glaze". My Jeep was serviced and maintained there with very good service. Once the ownership changed hands and became Redlands Dodge.... Everything changed. Service on my factory recalled CAT was no-longer honored and when looking there to purchase a 2002 Dodge Ram Diesel, I was told the automatic was the only choice I had. They refused to work with me in obtaining a 5 speed manual....  I went to Frahm Dodge in Norco and found what I was looking for.
The ownership and management of Redlands Dodge does not hold well with me nor two of my friends that had major problems with their service department.
Submitted by: Withheld by request
Number of dealership visits=8, Last visit date=2003, Date report submitted: May 2 18:09:37 EDT 2005

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I live about 170 miles from this dealer and I went down to this dealer because on the phone they said that they could give me the best deal around. I went down there and they started off by lying to me about a set of keys for the truck in the paper. After they finally "FOUND" the keys and they made me an offer, which was more then I wanted to put down, and they were not giving me what my trade was worth. So I went to leave and they followed me out to my car and said that they would give me more for my trade, and with nothing down on the truck, so I went back in. Then the GM came out and took back the offer to pay my more for my trade and I again had to put money down. Needless to say I WILL NEVER EVER GO BACK TO REDLANDS DODGE TO BUY ANYTHING NOT EVEN TOLIET PAPER
Submitted by: beth       _mikeysgir[a]excite.com
Number of dealership visits=1, Last visit date=03/11/05, Date report submitted: Mar 14 17:52:03 EST 2005

Sales=Good, Service=Excellent,
Bought the truck here after being given the run-around at another local dealer.... Sale was fast and efficient, taking about 2 hours before I was able to drive away with the deal that I wanted. Service Dept. is great, with "Jamo" always there to help with anything needed... So far, he's definitely in the top of all the Svc. Advisors that I've had the "pleasure" of dealing with...
Date report submitted: 08 Aug 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 26, 2007