Jack Powell - Escondido, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Fair, Parts=Good, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Took truck in for engine light on. It had been on for months since I was working too far from any dealership. The truck ran great as usual, I just wanted to know what the light was saying. They told me the PCM (engine computer) was going to crash anytime soon. I asked what it would start doing and he said that the brakes, transmission, engine , and everything else hooked up to it will fail or malfunction. That was many months ago and the light went out a few days after seeing the dealer. They wanted $600 for the PCM and lord knows how much for the labor. My truck runs like a champ and I am through taking it to the dealers anymore. I am soooo sick of crooked service advisors trying to get me to pay for something that is not broken. The engine dummy light used to come on all the time when I first bought it and they said to simply make sure the fuel cap was tight. Now that it has been out of warranty, they try to tag everything.
Submitted by: Withheld by request
Number of dealership visits=5+, Last visit date=June 2004?, Date report submitted: Nov 23 14:18:35 EST 2004

Sales=Good, Service=Fair, Parts=Fair, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
We bought our 01 2500slt truck at your Qualcom giant tent sale in March of 03 and for the most part we were pleased. When we went back to buy another truck "Wild Bill" tried to sell us another 01 2500 truck but for a considerable amount more than what we paid for almost the same truck. The truck he was trying to sell us was diesel but was in a lot worse shape "mileage, dents, dings, modified, etc". The first truck was an 8 cylinder but was in pristine condition. We ended up leaving your lot in Escondido. We are still looking for another truck and we would still buy from you however we still want a fair deal. I'm a fair person but I think I had better luck at your tent sale.
Sincerely, Kellsie Michael    mpickled[at]AOL.COM
P.S. we're still looking for a good truck.
Number of dealership visits=2, Last visit date=10-13-03, Date report submitted: Dec 1 00:15:26 EST 2003

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes,
Great Service, all service advisors have known their stuff.
Number of dealership visits=6, Last visit date=May 2003, Date report submitted: 05 May 2003 16:25

posted to Dirt:
For anyone who cares in the San Diego area, I bought it (Ram truck) from Jack Powell in Escondido, and yes I am very pleased with how they treated me, very pleasant experience.

Sales=Excellent, Service=Good,
The Sales department was excellent, barely had to fight for the price, got us out in under an hour. The Service department on the other hand totally depends on which advisor you get, the first advisor was excellent, the second one I got was horrible, shuffled me through like a piece of meat and didn't even have done what I asked!!!!!!!!!

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or no experience

This page was edited on: February 26, 2007