Hemet Chrysler Center - Hemet, CA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Fair, Service=Fair, Parts=Fair, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I brought a 2002 dodge neon from this dealer. My car is great. They are a good dealership except I asked for an owner's book for my car and never got it. This is poor service from them. They should stand by what they tell you.
Submitted by: Douglas Lindgren               harmonicadoug586[a]msn.com
Number of dealership visits=12, Last visit date=MARCH 2005, Date report submitted: Mar 26 10:11:51 EST 2005

Sales=Good, Service=Excellent, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Great dealer, darn good truck.
Number of dealership visits=several, Last visit date=11/03, Date report submitted: Dec 16 14:56:09 EST 2003

Sales=Poor, Service=Fair, scv_there=Yes,
The people completing the paper work at the service window should not throw your I.D. back at you through their little window. This conduct is un-professional and needs to be addressed. I would think that Dodge would hire quality personnel to make sure that all customers are treated with respect and dignity.
Thank you, Concerned customer.
Number of dealership visits=5, Last visit date=08-07-03, Date report submitted: 08 Aug 2003 16:36:15

Sales=Don't Know, Service=Poor, bought there=No, scv_there=Yes,
Took a vehicle in there to have a catalytic converter replaced under warranty, was told that it would not be covered under warranty, even though i was many miles/years under the warranty expiration for emissions. They told me it was going to cost me over $800 to have it replaced. I am in the process of talking to Chrysler directly to see if we can get this resolved. As for the transmission linkage adjustment they "supposedly" performed in order to resolve a shifting issue, I will not know for sure if it is fixed until the catalytic converter is replaced, as I cannot really jump on the gas until it is replaced. I have no idea how they could have road tested it under the conditions I am having the problem if the catalytic converter is not operating properly.
Number of dealership visits=1, Last visit date=04/23/03, Date report submitted: 26 Apr 2003 22:14

Sales=Don't Know, Service=Avoid,
I brought my Ram in for warranty repairs, these guys are the most incompetent group of so-called mechanics/service writers I have ever ran into. They never fixed my repairs and lied about other repairs. Still don't know why my transmission slips 300-400 rpm's on highway???
Date report submitted: February 26, 2007

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 26, 2007