Denham Chrysler - Lloydminster, AB

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
I purchased a used vehicle from this dealer, and after being shown all the inspections done on the vehicle, and the work slips for the work completed on the vehicle... they encouraged me not to purchase the extended warranty, as with all this work just being done why would I need it.
Well in hind sight I will tell you why, within 24 hours I had the hood up on the car, there was a blown head gasket. I contacted the dealer and stated this information, and they informed me that was to bad for my luck...after arguing with them for several days, they finally agreed to fix the
problem. This was not the end of my dealings with them, no just the beginning. Within two weeks after that I noticed that the car was not running as normal, when I would fuel up with gas the car would refuse to start for about an hour, and sometimes stalling at intersections. I contacted the
dealership again to ask them to look at my car, they took it into the shop and told me that they could not see any problem as the car was not acting up for them, furthermore the owner himself told me that he personally went along for a ride in my car with the mechanic to fuel it up and it did not act up. Which was kind of odd considering that the sales man that I dealt with also told me the same story. Things were not adding up, after all the stresses of being yelled at in rush hour traffic, being late for work, being stuck at the pump for an hour after fueling, not being able to get the sitters on time to pick up the children, I became very upset at the dealership, and pleaded with them to please fix the problem for me. I asked them to check the fuel pump which they out right refused to do, and have got to the point where dealing with them is just worth the stress. I will not ever purchase another vehicle from this dealership, and I make sure that I tell everyone that I know about their terrible service.
Something should be done to ensure that others like me don't get taken for a ride by dealerships like this. There should be a law that helps protect the consumers when making deals like this, we put our trust in them to make a good decision, and now I wonder if I would not have been better off to purchase something privately off the street. I am sure that I would of had better luck with my vehicle.
Submitted by: Withheld by request
Number of dealership visits=5, Last visit date=Feb 2004, Date report submitted: Apr 26 11:17:08 EDT 2006

Sales=Avoid, Service=Don't know, Parts=Don't know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Maybe,
these guys really like to try and take you for a ride!
Number of dealership visits=5, Last visit date=Feb 2004, Date report submitted: Feb 11 15:53:02 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 21, 2007